Customer Satisfaction

The top 3 things that every healthcare provider wants from a health plan provider portal

Your health plan provider portal is where almost every employee at a healthcare provider will interact with your company every single day. Workers at provider offices spend a majority of each day logging onto various provider portals, anywhere from 6 to 16 per week. Based on a study done in 2013 by the U.S. Healthcare Efficiency Index, this leads to enormous amounts of wasted time, especially considering how clunky and hard-to-use many of these provider portals are.

adminThe top 3 things that every healthcare provider wants from a health plan provider portal
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