Beyond simple profitability, a great health plan will always seek to improve provider satisfaction levels. Over the last several years, provider satisfaction levels have skyrocketed. It’s no longer just a nice bonus to have high satisfaction levels – it’s required to beat the competition.
adminHow health plans can improve satisfaction levels
Your health plan provider portal is where almost every employee at a healthcare provider will interact with your company every single day. Workers at provider offices spend a majority of each day logging onto various provider portals, anywhere from 6 to 16 per week. Based on a study done in 2013 by the U.S. Healthcare Efficiency Index, this leads to enormous amounts of wasted time, especially considering how clunky and hard-to-use many of these provider portals are.
adminThe top 3 things that every healthcare provider wants from a health plan provider portal
The biggest problem that physicians have with health plans is a lack of standardization. This leads to frustration among both doctors and administrative staff. The lack of transparency, the complexity, and the inconsistency of health plans is enough to confuse and frustrate almost anyone.
adminTop 4 things medical professionals want from health plans